1. The seller shall deliver the goods to the customer’s premises or the customer shall collect the goods from the seller’s premises, whichever is applicable, on or by the date or dates agreed. By agreement between the parties the seller may deliver the goods and/or perform the services or the customer may collect the goods at an earlier time.
2. Where the seller is to deliver goods delivery will be as near to the place in Australia where the purchaser requires delivery to be made as, in the discretion of the seller, a safe, hard road permits.
3. The customer shall be solely responsible for the unloading of the goods if the seller has delivered the goods or for the loading of the goods if the customer is collecting the goods and the seller shall not be liable for any damage that occurs in the course of such loading and unloading. In the event that such loading or unloading exceeds a period of 1 hour then extra cost may be charged.
4. If the customer fails to collect the goods or fails to give the seller adequate delivery instructions at the time stated for delivery (otherwise than by reason or any cause beyond the customer’s reasonable control or by reason of the seller’s fault) then, without prejudice to any other right or remedy available to the seller, the seller may make provision for the storage of the goods until actual recovery, and the customer shall be responsible and shall indemnify the seller for the reasonable costs, including insurance, of such storage.
5. Any date of delivery or period for delivery given is an estimate only and the company will not be liable for any delay of the goods.
6. If the customer shall require proof of delivery or collection any such request for proof shall be notified in writing within 30 days of the date of the seller’s invoice.
7. Delivery time scale: Delivery of Velux products will be from 3 to 7 working days from the date of order.
